We welcome questions about our formulations, sourcing practices, or how to determine which option suits your needs. Our team responds to all inquiries within two business days.
Contact information
Address:
Unit 7, 142 Sustainability Way
Brunswick, VIC 3056
Australia
Email:
[email protected]
Operating hours:
Monday to Friday: 9:00 AM - 5:00 PM AEST
Saturday: 10:00 AM - 2:00 PM AEST
Sunday: Closed
Before you reach out
Product inquiries
If you have questions about ingredient sourcing, certifications, or formulation rationale, please include specific details about which product you're interested in. This helps us provide comprehensive answers.
Ordering and shipping
Standard delivery within Australia takes 3-5 business days. We ship Monday through Thursday to ensure products don't sit in transit over weekends. International shipping is currently unavailable.
Returns and refunds
Unopened products can be returned within 30 days of delivery. Due to the nature of wellness supplements, we cannot accept returns of opened products unless there is a manufacturing defect.
Wholesale and partnership
We work with select practitioners and wellness centers. Wholesale inquiries should include information about your practice, client base, and why our formulations align with your philosophy of care.